Just a brief note to let you know we could not be happier. The team you have assembled, headed by Jeff and Ryan, could not be more professional, caring, or masterful in their attention to detail.
I greatly appreciate the Accounts Payable process and your team getting back to me with the update we needed. We appreciate great customer service and attention to detail and you have expressed that to us with your follow-up.
Our guest bathroom, kitchen, laundry room and hallway turned out amazing, just as we had hoped.
Over the course of the project I met often with our project manager and our lead remodeling professional to check on status, issues and solutions as we progressed with the remodel.
Jeff has a great understanding of quality in design through craftsmanship. And through the design process he has respect for the client's home, and keeps their needs in mind. You couldn’t be in better hands!
The overall outcome was beautiful, it was what we expected if not more.
The communication software Gordon uses was fantastic in dealing with scheduling, pricing, and communication. I could get a question answered in a very timely manner and Gordon could keep me updated instantly.
Whether it be an initial consultation or during the quoting process, and straight through the construction phase. Jeff has a great understanding of quality in design through craftsmanship.
The whole process was very easy. I had preconceptions about how a construction project could disrupt your life. The Crew was quite professional. The most impressive thing was that they showed up on time or earlier every day of the project."
Gordon Reese and Jeff Rexford were responsive to client concerns which arose during the construction process and managed those concerns and any others that arose throughout the construction process.