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Gordon Reese and Jeff Rexford were responsive to client concerns which arose during the construction process and managed those concerns and any others that arose throughout the construction process.
The communication software Gordon uses was fantastic in dealing with scheduling, pricing, and communication. I could get a question answered in a very timely manner and Gordon could keep me updated instantly.
It's been over a year and we still think every day about the remarkable transformation brought by the kitchen remodel you designed and carried out for us which opened up several small, dark rooms to bring a bright, spacious, elegant feel to our now modern, practical, hard working kitchen and also remained wonderfully true to the style of our 1920's home.
Your company has defied all propaganda about the horrors of renovations. We are beyond grateful.
We appreciate your high quality customer service and attention to detail. Thank you!
Just a brief note to let you know we could not be happier. The team you have assembled, headed by Jeff and Ryan, could not be more professional, caring, or masterful in their attention to detail.
I greatly appreciate the Accounts Payable process and your team getting back to me with the update we needed. We appreciate great customer service and attention to detail and you have expressed that to us with your follow-up.
Whether it be an initial consultation or during the quoting process, and straight through the construction phase. Jeff has a great understanding of quality in design through craftsmanship.
Over the course of the project I met often with our project manager and our lead remodeling professional to check on status, issues and solutions as we progressed with the remodel.
We look forward to working with Gordon Reese Design Build for years to come. It will give us peace of mind to know we can rely on you.